Role Overview

To generate, qualify and nurture B2B enterprise opportunities for Data Confiance across IT infrastructure, networking, cybersecurity, cloud, data centre, digital workplace, AV and managed services. The Inside Sales Executive will use structured outbound prospecting, calls, email, LinkedIn, research and disciplined follow-up to convert target accounts into qualified meetings and sales pipeline.

Key Responsibilities & Requirements

A. Prospecting & Lead Generation

• Research target companies, business units and decision-makers across priority industries and account segments.
• Generate new opportunities through outbound calling, email outreach, LinkedIn prospecting, referrals, campaign databases and inbound enquiries.
• Identify relevant stakeholders such as CIOs, CTOs, IT Heads, Infrastructure Heads, CISOs, Procurement Heads, Facility Heads and business leaders.
• Build, clean, segment and continuously improve the prospect database.

B. Lead Qualification & Business Conversations

• Initiate professional conversations with prospects and understand their current environment, challenges, upcoming projects and technology requirements.
• Qualify opportunities based on requirement, relevance, decision process, urgency, timeline and commercial potential.
• Position Data Confiance capabilities at a business level without overpromising technical or commercial commitments.
• Schedule qualified discovery meetings for the field sales, presales and solution teams.

C. Follow-up & Pipeline Management

• Maintain structured follow-up through calls, email and LinkedIn until the next action is clearly established.
• Record lead status, conversation notes, stakeholder details, next steps and opportunity value in CRM.
• Track progression from prospect to qualified lead, meeting, proposal and closure-support stage.
• Reactivate dormant leads and identify cross-sell / up-sell opportunities in existing accounts.

D. Sales & Presales Coordination

• Coordinate with field sales, presales, solution architects, OEM teams and internal business units.
• Support meeting preparation, capability presentations, solution briefs, quotations and proposal follow-up.
• Coordinate demos, assessments, discovery calls, site visits and partner/OEM discussions as required.
• Ensure handoff of qualified opportunities includes complete context and agreed next actions.

E. Campaigns & Market Development

• Support focused outreach campaigns for specific solutions, OEM partnerships, industries, events and strategic offers.
• Assist with webinar, event and partner-campaign lead follow-up.
• Track response rates, meeting conversion, campaign effectiveness and recurring objections.
• Share market feedback with sales and marketing teams to improve messaging and targeting.

3. Candidate Profile

• 1–3 years of experience in Inside Sales, B2B Sales, Lead Generation, Business Development or technology-focused telesales.
• Strong spoken and written communication with confidence to engage corporate decision-makers.
• Good prospect research, cold-calling, email writing and LinkedIn outreach skills.
• Working understanding of B2B sales stages, lead qualification and follow-up discipline.
• Comfort with CRM tools, spreadsheets and structured activity tracking.
• Target-oriented, self-driven, persistent and professional in follow-up.

4. Preferred Industry Exposure

• IT Infrastructure / System Integration
• Enterprise Networking
• Cybersecurity
• Cloud Services / SaaS
• Data Centre Infrastructure
• AV / Unified Communications
• Managed IT Services / Digital Workplace

5. Education

Graduate in any discipline. Candidates with Business, Marketing, IT, Computer Applications, Engineering or Technology backgrounds will be preferred.

6. Key Skills & Keywords

Inside Sales | B2B Sales | Lead Generation | Cold Calling | Business Development | IT Sales | Enterprise Sales | LinkedIn Prospecting | Email Outreach | Appointment Setting | Lead Qualification | CRM | Pipeline Management | Customer Follow-up | Technology Sales | Cybersecurity | Networking | Cloud | IT Infrastructure | System Integration

7. Key Performance Indicators (KPIs)

• Qualified leads generated
• Qualified meetings scheduled
• Opportunity pipeline created
• Lead-to-meeting conversion
• Follow-up discipline and response rate
• CRM data quality and timeliness
• Dormant-lead reactivation
• Campaign conversion
• Contribution to proposal and sales closure pipeline

8. Career Opportunity

This role provides exposure to enterprise technology sales and a clear progression path toward Business Development, Account Management and Enterprise Sales roles for consistently high performers.